Dear Duane,
In closing our renovation file, we wanted to thank you for your contributions in making it all come together as planned. As we have said before, we appreciated your straight forward approach, your willingness to promptly address things that went wrong, and to clearly explain when some things needed to remain as they were.

You were always willing to share your expertise and experience, and it often helped when we were making important decisions.

The companies you had selected to work with were reliable and trustworthy, and we found your trades people skillful and resourceful. All the important elements were there to make the job run smoothly. Thank you for your careful supervision and your keen attention to details.
We are very grateful that Mary recommended you Duane, and we would not hesitate to do the same. Wishing you all the best, and thanks again.
Joy & Eric
Dear Duane, Darren and team,
Dennis and I wanted to sincerely thank you for helping to make our dream come true!
With our wonderful growing family of sons, daughter-in-laws and grandchildren, our home was starting to feel a little too compartmentalized and small.
We had spent a couple of years researching and dreaming of "what if we take down these two walls?" scenarios.
We sit here today at our island in our beautiful open concept kitchen / dining area (originally 3 rooms) and are thrilled beyond words.
Your team and all the trades people were exemplary in skill and personal interactions. Their respect for our needs and their respect for each other was demonstrated daily. They came here with a smile and enthusiasm for our project. We actually missed them when their part of the project was over.
Your company's organization, dedication to superior workmanship, and team effort with all members of the project made the entire experience positive and painless.
Having now had the opportunity to share our "new home" with our immediate family in celebrations, our extended family, friends and out of town guests, we can emphatically say we would not change a thing! We look forward to many future hours spent in this heart of our home!!
We have highly recommended your company to a number of people already and will continue to do so.
With Great Gratitude,
Kathy and Dennis
Dear Duane,
I just wanted to drop you a note to say a huge "thank you" for having a tradesman like Jamey on your staff. He did a fabulous job on my railing project and was finished in 3 1/2 days. He was always on time, tidy about every aspect of the job, polite and pleasant the entire time he was in my home, and I found him to be a true craftsman.
Thanks again for a great job!
Dear Duane, Steve, & Jason,
Enclosed is our cheque to cover the costs of the various renovations that you did for us.

We wanted to thank you for the excellent work that you did. You were timely, pleasant and very tidy. We will recommend you to friends who may be considering renovation work.
Your's sincerely
Dear Duane,
We are very happy with our renovations. It looks fantastic! Slade did a wonderful job.
Michelle & Rob
Thank you and everyone at DEC for the lovely gift basket that you delivered at Christmas! We are still enjoying all the goodies.
It has been a pleasure working with you and we'll be in touch when we've got new projects.
All the best for a successful and healthy 2014!
We would like to thank you for sending over Jason to deal with our ceiling in the bathroom. He did an excellent job and was always responsive to our concerns.
Darryl and Ann
Dear Duane,
In the spring of 2009 we contacted you regarding an ambitious addition we were contemplating. You had come highly recommended by several people in our neighbourhood for whom you've done work in the past. After speaking with several contractors and weighing our options we chose you for our project and that was the best decision we made.

One of our concerns heading into our addition was having to “manage” our contractor. Very early on in our project I felt I was able to hand the job over to you and your team with 100% confidence that all work was going to be completed properly and to a very high standard. Life during a major renovation is stressful but knowing I had you and your staff on the job eased many of our concerns.

Budgets and timelines are always a concern for any homeowner considering an addition. You delivered exactly as we expected, on time and on budget.
Matthew Hawthorn & Carolyn
Duane Erb & Team
Thank you so much for a fantastic job you did at our home.

Can't wait to bring you back for our next projects.
Merry Christmas,
Cynthia & John
Dear Duane & Staff,
Thank you for an amazing job!

Your work on our new addition was fabulous! Your staff was always pleasant, professional, helpful, creative, and punctual. We appreciate the fact that you were always there when we needed you throughout the different stages of construction. We look forward to doing business in the future.
Paul & Angela
Thank you again Duane, for the beautiful design on the front of our home. It fits perfectly with the architectural features of the house, and is such a joy to come home to. Slade did a great job seeing the project to completion. Once again, we would not hesitate to recommend you to our friends.
Dear Duane, Steve, Jim, Russ, Chris and Mike
I believe you know that I am thrilled with my renovation and am thoroughly enjoying what feels like a very familiar, yet brand new, living space.

I appreciate the time we spent planning and working out the details of the construction. I received good advice and suggestions from all of you. I always felt that you all were willing to chat with me anytime. Work began as promised. I don't know if you have any idea how rare that is in today's society!

All of you did exceedingly good work. Any problems with the other trades were quickly handled by you, and I just sat and waited to be looked after. My house was very livable throughout the renovations, and work areas were always cleaned thoroughly. Another big part for me was that I was very comfortable with all of you as people as well. I was treated with respect and really listened to by all of you, and I appreciated that very much.

I have recommended you to many people and will continue to do so. I hope to be able to work with you again in the future. Thank you. I wish you all well!
Yours truly,
Dear Duane and Steve,
The completion of our addition has made our dream house a reality. We comment daily on how pleasant the house is now and how smoothly the addition integrates with the old house. It was purely by chance that we found your company at the Kitchener Home Show.
Before we had committed to building, we met with Duane many many times to discuss possible plans and details. While he showed interest and enthusiasm for the many aspects of the project, we never got a feeling of being rushed into it. When Duane explained his philosophy of making additions appear seamless we knew our plans for making the new match the old would be met. He made many suggestions and had no problem about taking down and reusing old brick, moving and reusing the old window, continuing the larger wood trim throughout etc.

Steve was able to source the appropriate materials and alternates when necessary for budget constraints. He was patient and encouraging during out deliberations and decision making. When something was not working arrangements for adjustments were made promptly. And while we don't anticipate any future problems, we have confidence that this good service will continue.

As the construction proceeded and a few revisions or additions needed to be made, Duane was available onsite to discuss our ideas or other options and made recommendations. When we had difficulties with restrictions on our small lot Duane went to bat for us at city hall by phoning, visiting inspectors, and preparing for and presenting on our behalf at City Council. The resulting solution of the pergola at the entrance and the privacy fence is very pleasing and we can't wait to get it greened up.
Teresa Dwyer and Michael